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Terms and conditions

Please read these terms and conditions carefully, as they are legally binding. By using our website you accept our terms and conditions.

Definitions

  • Action on Hearing Loss is the trading name of the Royal National Institute for Deaf People (RNID).
  • “Terms and conditions” means the terms and conditions set out below.
  • “Website” means actiononhearingloss.org.uk or any other website under Action on Hearing Loss ownership which has linked to these terms and conditions.
  • “You” and “your” means the person(s) accessing the website.
  • “We”, “us” and “our” means Action on Hearing Loss.
  • “Material” means any information, data, text, video, audio, design, images, products, links, code or other material published, contained or available on our website.

Disclaimer

We strive to ensure that the material on this website is accurate and up to date. However, we do not guarantee the accuracy or timeliness of the material.

Any material on or referred to through our website is provided for information purposes only. It doesn’t constitute professional advice, replace consultation with a qualified practitioner, or endorse any product or service. You should always seek independent advice from a qualified practitioner before making any decision based on the material on our website.

We may make changes to the material on our website at any time and without notice. Your use of any material on this website is at your own risk, for which we will not be liable.

Liability

We may assign, transfer or subcontract any of our obligations, benefits or rights under these terms and conditions to any third party but you may not.

Nothing in these terms will exclude or limit our liability for:

  • death or personal injury caused by our negligence
  • fraud
  • misrepresentation about a fundamental matter
  • any liability which cannot be excluded or limited under applicable law.

Access

This website is intended for people accessing it from within the United Kingdom. We cannot guarantee the website or any of its material complies with or is appropriate for use in other countries.

Availability

We try to keep this website available all day, every day. However, we will not be liable if for any reason this website is unavailable.

Trademarks

The Action on Hearing Loss name and logo and all related product and service names, designs marks and slogans are the trade names, service marks or trademarks of Action on Hearing Loss. These may not be used without our prior written consent.

Copyright

When visiting this website, you’re welcome to print hard copies of the material contained in the non-password protected areas for non-commercial teaching and for your own private use. All other copying, whether in electronic, hard copy or other format, is not allowed without our prior written consent.

Links

We provide links to third-party sites on this website for your convenience. We have no control over those sites and don’t endorse or accept liability for them.

If you would like to link to this website, you may only do so subject to the following conditions:

  • You do not create a frame or any other browser or border environment around this website.
  • You do not in any way imply that we are endorsing any products or services.
  • You do not misrepresent your relationship with us nor present any other false information about us.
  • Your site does not contain material that is offensive, infringes any intellectual property rights or rights of any person. It must comply with all applicable laws and regulations.

Viruses

We do not guarantee that our website or any of its materials are free of bugs or viruses. We will not be liable for any loss, disruption or damage to your data or device or any other damages arising from use of our website.

Payments

We take every reasonable care to ensure that any payment made by you in connection with our website is secure. However, the security of personal information sent online cannot be guaranteed. As we’re not responsible for the operation of the payment, we will not be liable for any loss you may suffer if a third party obtains unauthorised access to any information you provide.

Registration

You will be able to access most areas of our website without registering your details with us. In cases where registration is required, each registration must be for an individual only.

Please ensure the details you provide are correct and let us know if there are any changes to the information you provided when registering.

You must make sure that you keep your password confidential. This means that you must not share your password or let anyone else use your account. Please inform us immediately if you have any reason to believe that your account has been compromised.

We have the right to disable your account (temporarily or permanently) without notice or reason.

Visitor material

Other than personally identifiable information, which is covered under our privacy policy, any material you send or post to this website is considered non-confidential and non-proprietary. We have no obligations regarding such material and will be free to use it for any and all commercial or non-commercial purposes.

Disputes

Your use of this website and any dispute arising out of such use is subject to the laws of England, Northern Ireland, Scotland and Wales.

Other terms

These terms and conditions take the place of any previous agreements made between you and Action on Hearing Loss regarding this website.

Other terms relating to the use of specific parts of this website may be published at other locations, for example terms that apply to the use of our web shop. If there is any conflict between specific terms and these more general terms, the specific terms will take precedence.

Revisions

We may revise these terms and conditions at any time by publishing them here. Your continued use of our website will be governed by the revised terms and conditions from the date they are published.

Last updated: 8 April 2020