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Using your mobile or smartphone

Useful smartphone and mobile features

Your mobile or smartphone may have accessibility settings already available. You can activate and change these so that they work better for you. You should be able to find these settings by:

  • visiting the accessibility menu on your phone’s general settings menu
  • clicking on the option for hearing, or hearing enhancement.

Accessibility features that most phones offer include:

Flash notifications

The phone camera flash or display will flash a light when you get notifications for a call, message or alarm.

Left and right sound balance

This will normally be a touch slider control which lets you increase or decrease the volume of sound in each ear when you are using headphones.


If you turn on this setting, the left and right headphones will play exactly the same audio. This can be useful if you have better hearing in one ear than the other as it sends the same sound to both headphones.

You can find other features that you might find useful in your phone’s settings menu. They can include:

Sound and vibration settings

You can set your phone to vibrate for phone calls and other notifications. You can also adjust the vibration pattern and intensity and adjust your ringtone and volume.

Treble and bass sound settings

Increasing the treble (higher pitch sounds) can make speech clearer, particularly ‘S’, ‘T’ and ‘F’ sounds.

Creating a personal sound profile

Some phones may offer the ability to tailor how you hear sound from your phone. This profile is then saved on your phone and applied when you make calls and listen to music and videos.