Coronavirus (COVID-19) outbreak: How you can get help.

Get help with products

Action on Hearing Loss can help you get the products and equipment you need to manage your hearing loss or tinnitus effectively.

The coronavirus (COVID-19) outbreak means we’ve paused our face-to-face services, but our team are still here to help remotely if you have any questions about products.

How we can help

Giving information

We can:

  • give you information on hearing loss or tinnitus and the products that can help
  • explain how different products work, so you know if they are helpful
  • remotely troubleshoot equipment
  • let you know about other local services that may be able to support you with equipment, including the fire service, social services and community groups.

All of our hearing aid support services can also provide information on products that can help with hearing loss or tinnitus.

Sensory services

We provide sensory services in some areas for people with hearing loss, sight loss or dual sensory loss. These services are under contract to local authorities and commissioning groups.

If we run a service in your area, we can:

  • carry out an assessment to find out what equipment and products you might benefit from
  • recommend and provide equipment to help you to keep your independence, reduce your risk of isolation and keep you safe at home
  • explain equipment
  • give you information and let you know about other helpful services.


Online guide to products and technology

Find out about the different products and assistive technology that you might benefit from