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Working with communication professionals

Read our tips on how you can best work with communication professionals, including what they need to know and working with registered professionals. 

What to consider when booking 

Communication support services are in demand, so it’s helpful to book early. It’s useful to give information about: 

  • the date, time, duration and venue 
  • the number of people attending 
  • whether it’s an interview, meeting or conference.

It’s also useful to provide: 

  • any preparation materials for the assignment, such as background information
  • any handouts, video or audio clips that will be used on the day.

Usually, you’ll need to book a communication service for at least two hours. For assignments that are more than two hours long, you may need to book two communication professionals, who will take turns. All communication professionals will need a break roughly every 30 minutes.

Find out how to book communication support.

Working with a registered professional

It’s important to always choose a registered professional. That way, you can be confident that they: 

  • have achieved the relevant qualifications, knowledge and skills 
  • work to recognised standards 
  • follow a formal code of conduct
  • are subject to a complaints procedure 
  • have a Disclosure and Barring Service – DBS (formerly Criminal Records Bureau – CRB) disclosure 
  • are covered by professional indemnity insurance.

To check if a communication professional is registered, contact the National Registers of Communication Professionals working with Deaf and Deafblind People (NRCPD):

Telephone
0191 383 1155
SMS
07974 121594
Website
nrcpd.org.uk

Sign language interpreters and deafblind interpreters in Scotland register with the Scottish Association of Sign Language Interpreters (SASLI) or NRCPD, or both.

Scottish Association of Sign Language Interpreters

Telephone
0141 248 8159
Website
sasli.org.uk