It’s the responsibility of your employer or public service provider to pay for communication support if you need it. Read more about what you are entitled to and where you can find more information.
Under the law, your employer must pay for communication support you need to work. This is part of making ‘reasonable adjustments’ so you are not put at a ‘substantial disadvantage’ compared with people who are hearing.
Access to Work scheme
The government’s Access to Work scheme can help your employer to cover the cost of any communication support and specialist equipment that you need to do your job. You can also apply to the Access to Work scheme if you need communication support while looking for work, for example, at a job interview.
Public service and educational providers
Public services are services provided or run on behalf of the government. This can include NHS services and schools, colleges and universities. Public service providers also have a responsibility to pay for communication support if you need it.
Schools or colleges are responsible for communication support until you finish further education.
But if you’re in higher education (post-18 learning), you’ll need to apply for Disabled Students’ Allowances (DSAs) to help cover the cost of any communication support you need.