Our three core values at Action on Hearing Loss are People, Passion and Partnership. These values guide and challenge how we act, how we behave towards others, and how we go about our day-to-day work.
We treat people as people, with human warmth, dignity and respect. We see people as whole people, not just as an issue or problem to be solved. We show kindness, care and understanding and approach everyone in the way we would like to be approached.
We’re passionate about our work and want to make a real difference to people’s lives. If things can be improved, we won’t just settle for how they are currently. We’re prepared to challenge the status quo. We strive for high standards, to do our very best. We take positive risks, innovate and try new things.
We work alongside others to achieve the best results. We listen carefully and try hard to understand other views and approaches. We share insights, ideas, learning and resources. We respect and value differences, and we enable others to participate. We act with integrity, building trust.