Support and training
We provide support and training for all our volunteers. This means you can enjoy what you’re doing without having to worry.
The support you’ll get
Whatever role you do, you’ll have a dedicated member of staff from Action on Hearing Loss to support and guide you. Our team will help you settle into your role and you’ll get support from other volunteers as you work together.
The training you’ll get
Every volunteer will take part in an induction process, which includes:
- An induction to your role
- A copy of our volunteer handbook
- Access to our Volunteer Zone site, which has presentations and training materials
You’ll also have the opportunity to take part in training that’s more specific to your role. This might include training in hearing aid maintenance, or working towards a qualification from the Open College Network.
Expenses you can claim
Action on Hearing Loss will cover all reasonable, out-of-pocket and pre-approved travel expenses that you might have to pay when you volunteer.
These expenses shouldn’t affect any benefits you might be receiving, because they’re a repayment of money you’ve spent. If you have any concerns, please speak to your benefits advisor.