Most audiology services were put on hold during the coronavirus outbreak but we know many providers are now trying to resume face to face appointments where they can.
There is a lot of variation across the UK so you should contact your hearing aid provider if you’re waiting to have your hearing aids fitted. They should be able to give you an update on when this might be but there may be a delay.
If you have trouble contacting your provider, you can contact our Information Line by phone, SMS or email. We can help you find the information for who to contact.
While you wait for hearing aids
If you are waiting for your hearing aids to be fitted, you could try other equipment to help you hear better.
Assistive listening devices are portable amplifiers that you can use to hear sounds more clearly. They are good for listening over background noise or from a distance.
You could also try learning some communication tactics with the people in your household. These include learning to lipread, asking people to get your attention before they start talking to you and asking people to speak slower if you need them to.
Why you need to wait to have your hearing aids fitted
Hearing aids need to be fitted and tuned by a qualified audiologist or hearing healthcare professional.
Your audiologist will make sure your hearing aids fit comfortably and are working at the right sound level. This means they can’t be posted out to you to start wearing.
Some providers have made arrangements for some people to have hearing aids sent to them. Your provider should contact you if they can do this for you.