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Action on Hearing Loss London staff to work flexibly from home for the foreseeable future

23 June 2020

Action on Hearing Loss, the UK’s leading charity supporting people with deafness and hearing loss has today announced plans to forego a large London office and will allow its’ staff based in the Capital to work flexibly from home for the foreseeable.

The charity is one of the first to announce that it will no longer be retaining a large London workspace and will focus on finding a smaller space for collaboration and meetings. The charity sold its Highbury office back in December and has been renting from the new owners ever since, although London staff have been working from home since lockdown in March. Earlier this year, the Executive Group started viewing workspaces, but this was put on hold as lockdown hit.

Chief executive Mark Atkinson said:

“We have decided that now is not the right time to commit to a new London workspace. The past few months have proven we can make it work. We don’t see the point of rushing a decision when the world is changing around us. Offices might be very different after the coronavirus crisis and ways of working as we know them may be different. This is our opportunity to be on the front foot of any changes presented by coronavirus, and make innovative decisions driven by the needs of our people and our charity. In essence, we want to reinvest the money that would have been paid in rent, business rates, utilities etc. into delivering our purpose and rewarding our staff. Our view is that there are better ways to use that resource.”

He added: “We realise this will affect staff in completely different ways. As a charity we have a long-standing commitment to flexible working, so for many it will be welcome news, bringing more flexibility to the way we work, but we realise that working from home longer term for others may be less ideal. We are committed to working with all staff and managers to make sure their workspace suits them and their roles.”

The charity has called this a potentially exciting opportunity to work from anywhere and staff will be consulted about a future London workspace via ‘champions’ who will feedback to a workspace project team. Action on Hearing Loss recently rolled out Microsoft Teams and social networking tool Yammer across the organisation as part of a drive to bring people together, and has committed to future investment in tech.


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Notes to editors

Action on Hearing Loss (formerly RNID) is the national charity helping people living with deafness, tinnitus and hearing loss to live the life they choose. Action on Hearing Loss enables them to take control of their lives and remove the barriers in their way, giving people support and care, developing technology and treatments, and campaigning for equality.